Each ViaHero custom guidebook is created by a local trip planner who shares your common interests and works in consultation with you throughout the process, combining your unique interests with their local knowledge and expertise. It’s like having a friend plan your trip…who happens to live in the place you are visiting! 

With ViaHero you get: 

  • A Personalized Guidebook: It's like a Lonely Planet written just for you.
  • Organized Travel Arrangements: Everything secured in advance — from airport pickups to local cooking lessons!
  • Unlimited Correspondence with your Hero: Stay connected with your Hero via email + phone support during trip.
  • Complete Flexibility: Your planner's job is to make a plan that works for you, with unlimited revisions until you are satisfied. 
  • Tailor Made Map: Your personal map pinpointing locations for all activities in your guidebook. No WiFi needed.

To find a local who can plan your trip, choose your destination, enter your preferences, and view profiles of our locals. You can message any of our locals as much as you want for FREE before booking by clicking the messaging link in their profile.

What does a Hero do?


Your Hero's job is to provide you with personalized assistance with any and everything related to your upcoming trip. Here is just a partial list of the ways in which a Hero will help you with your trip planning needs: 

Personalized Help from a Real Local 

  • Neighborhoods to stay in
  • Unique things to see and do
  • More authentic cultural experiences
  • Culinary adventures or restricted diets 
  • Avoiding tourist traps
  • A mapped out plan
  • Access to events


Help with Logistics and Bookings 

  • Flights
  • Lodging
  • Transportation
  • Passports, visas, currency, travel prep
  • Restaurant reservations
  • Guided tours and activities
  • Classes (cooking, dance, language, crafts)
  • Concerts and special events



  • Directly experience local culture
  • Invest in local economies
  • Help to reduce overtourism