Getting Started

What do I get with the custom guidebook service?
Each ViaHero custom guidebook is created by a local trip planner who shares your common interests and works in consultation with you throughout the process,...
Wed, 6 Jan, 2021 at 3:37 PM
How does it work?
Step 1. Get Matched with your Hero!  Share travel preferences using the criteria on the Hero search page Explore local planner profiles Find your m...
Wed, 8 Jul, 2020 at 2:55 PM
What does the service cost?
For pricing, please refer to the detailed breakdown of our plans in the pricing section on the ViaHero homepage.  To find a local who can plan your cu...
Wed, 8 Jul, 2020 at 2:54 PM
Will I meet my Hero in person?
Typically, Heroes do not meet travelers in person during their trip.  Our Heroes are local expert trip planners, not in-person tour guides. Their primar...
Fri, 28 Feb, 2020 at 5:59 PM
What does a Hero do?
Your Hero's job is to provide you with personalized assistance with any and everything related to your upcoming trip. Here is just a partial list of th...
Wed, 4 Mar, 2020 at 12:25 PM