Traveler and Hero communicate via email and/or messaging on the ViaHero platform leading up to the traveler's departure. 

Once the traveler has departed on their trip, traveler and Hero are provided with each other's phone number to facilitate communication on the go via Whatsapp or other free international messaging services.  

To find a local who can plan your trip, choose your destination, enter your preferences, and view profiles of our locals. You can message any of our locals for FREE before booking by clicking the messaging link in their profile.