Heroes have 24 hours to accept or decline a trip. 

While we understand this may result in a brief wait for travelers, it allows Heroes the time to properly assess the request and make sure they will be able to complete the work and submit the guidebook in time for the traveler's departure. 

Hero profiles display average acceptance time, but this will vary depending on the timing of the request. 

If a Hero doesn't accept a trip within 24 hours, our support team will work with the traveler to help find and confirm available Hero options to choose from. 

To find a local who can plan your trip, choose your destination, enter your preferences, and view profiles of our locals. You can message any of our locals as much as you want for FREE before booking by clicking the messaging link in their profile.