Many people confuse Heroes for guides, but Heroes are not in-person guides and meet-ups between travelers and Heroes are not part of in the ViaHero service. 

Our Heroes are local expert trip planners, who serve as your trusted advisor BEFORE your trip, making sure they answer all of your questions, lay out your options, and create a plan that will allow you to have a memorable, exciting trip. 

If during your trip you're interested in hiring a guide, or arranging a tour or other cultural experience, your Hero will be happy to provide you with recommendations and facilitate any necessary bookings.