Submitting a Request

Where can I submit my new trip request?
From the ViaHero website landing page (www.viahero.com), you can find a Hero by: 1. Clicking on the "Find a Hero" button in the upper right...
Mon, 18 Feb, 2019 at 8:43 PM
How do I find a Hero?
Mobile Got to www.viahero.com and follow these steps: Tap the three lines in the upper right hand corner. Tap Destinations. Check the boxes to selec...
Thu, 3 Feb, 2022 at 3:52 PM
Can I talk to a Hero before I request a trip?
Yes! All of our Heroes can be contacted through the messaging link on their profile page. Feel free to ask them anything about their experience, the ViaHero...
Thu, 5 Mar, 2020 at 3:40 PM
What counts as "one day" of planning?
ViaHero considers any planning or arrangements beyond a taxi transfer to/from the airport to be a "full planning day." If arrival or departure day...
Fri, 28 Feb, 2020 at 6:03 PM
How do I message a Hero before I book?
All of our Heroes can be contacted through the messaging link on their profile page. Feel free to ask them anything about their experience, the ViaHero serv...
Thu, 5 Mar, 2020 at 3:42 PM