Here are step by step instructions for downloading the guidebook onto the ViaHero app — no login or password needed. 


First, tap the link in the guidebook email you got from your Hero. 


This should take you to your default web browser, where you will see the web version of the guidebook. 


Tap the orange APP button at the top of the screen. If you haven’t downloaded the app yet, you’ll jump to the app store (or Google Play), to download the ViaHero app. 


Once the app is downloaded, tap the OPEN button and you’ll automatically jump to the app and the guidebook will load. 


If you already have the ViaHero app, tapping the orange App button will jump you to the app and load the plan automatically. 


Once you see the plan loaded in the app, toggle the MAKE AVAILABLE OFFLINE button to save the entire guidebook on your mobile device so you can access it without any cell or wifi connection during your trip! 


If you have any issues, please contact support@viahero.com for assistance.