Typically, Heroes complete guidebooks in around two to six weeks, but the pacing of the planning process is entirely up to the traveler. A one week turnaround is not unusual, but starting 3 months ahead of time is also fine.

Heroes will work at whatever pace is preferable to you and make sure everything is finalized with plenty of time before your departure. Travelers are encouraged to tell Heroes when they would like to have things wrapped up and Heroes do their absolute best to ensure the process is completed by the requested date. 

 If you're unsure about the status of your guidebook or feel like it's taking longer than you'd like, don't hesitate to communicate your needs to your Hero or drop us an email at support@viahero.com


To find a local who can plan your trip, choose your destination, enter your preferences, and view profiles of our locals. You can message any of our locals as much as you want for FREE before booking by clicking the messaging link in their profile.