ViaHero allows travelers to submit requests up to two days in advance of their departure.  


Unfortunately, for travelers departing in under 2 days, we can't accept requests since there is not sufficient time for Heroes to complete the planning process. 


For any request submitted for a trip departing in less than 7 days, Heroes are given additional reminders and not penalized for declining. In these situations, it's more difficult for Heroes to accept since they may not be able to make adequate time in their schedule. 

While it is possible for Heroes to plan a trip in just a couple days, we recommend booking with at least 7 days before departure, and ideally 2 weeks to a month. 


To confirm a Hero's availability before booking, we recommend messaging the Hero from their profile page.