Our Heroes go through a rigorous interview and training process. Most of them have many years of successful experience planning trips and comprehensive knowledge of the entire country. Additionally, we show ratings and reviews for our Heroes on their profile.
We are successful only when our travelers are happy with their experience. That’s why we’re focused day in and day out on making sure that our Heroes provide the best possible trip planning service, tailored to each traveler’s unique requirements. They don’t favor certain hotels, certain tour guides, or certain destinations; the Heroes simply try to make sure that what they propose is the best fit for you.
We aim to be as transparent as possible by showing ratings and reviews for all our Heroes—good or bad. If a Hero makes a poor recommendation, you’ll see that represented in the reviews. We do not filter reviews; they are input by travelers themselves.